Own your domain name
When someone else controls your domain you are set up for myriad problems
Scranton based website designer Pegasus Ventures puts this issue simply before customers, if the something happens to the company domain names stay with the customer. It’s transparent, the client controls the domain name, hosting and all access to the website. The locus of control rests with the client Pegasus Ventures.
Over the years a far more insidious reason presented itself to clients coming to Pegasus Ventures asking to take over development of a website; the annoyance of the previous webmaster. In some cases lawyer’s calling the previous company worked this out in others giving up the website was the only choice.
Often small businesses are surprised someone else owns their domain name, literally, registered in the name of a webmaster. Sadly many designers doing this know they legally control the website and lawyer can only bluff. These folks also know litigation costs lots of money in cases the small business owner may not win.
Legally if it’s registered in someone else’s name it’s their domain name.
Webmasters can work with any platform
Sign up with any company you’d like the reputable web design and development team only needs access to the hosting account. Check with your domain registration company to find out how to give your webmaster only limited access to build and update the website.
Keep hosting with your domain name
Web designers work with a domain name with one company and hosting at another company regularly. The thing to remember, though, controlling the hosting keeps the website fully in the small business owner’s hands.
If the owner chooses to move on to another webmaster all that’s required is to lock out the web design firm removing any ability to change any content on the website. Owning the domain name while allowing the web developer to control the hosting means the website goes down if the business chooses to move on.
Keep full control of your domain name and hosting!
Pegasus Ventures Registration and Hosting
In a partnership with GoDaddy and WildWest Domains, Pegasus Ventures allows customers to fully own their domain name and hosting within a secure account on a secure platform wholly independent of Pegasus Ventures.
Customers of the Pegasus Ventures platform have access to 24/7 customer service powered by GoDaddy and WildWest.
While Pegasus Ventures likes to keep customers forever it’s not realistic. Our customers fully own and control their websites. In the event a client chooses to move on they change the passwords and Pegasus Ventures is locked out. Even though Pegasus Ventures continues to act as the GoDaddy WildWest re-seller we have zero access to the, now, former client.
Anyone needing help to move on calls the 24/7 customer service line and the customer service people at Godaddy/WildWest walk the small business owner through the process.
My Webmaster would never do that to me
Maybe; and most of web designers understand and happily support customers moving on to other companies.
For Pegasus Ventures we have a former client who changes webmasters almost yearly but never keeps track of his user names and passwords to access his account. With each change of design firm he sends an email asking for his information. Pegasus Ventures often provides support to the incoming webmaster.
Every single small business owner experiencing the unscrupulous web designer expresses surprise and shock. Sadly cases exist of outgoing webmasters forcing already dissatisfied customers to cough up more money to control their website if they release it willingly, at all.
There’s a simple best practice; control your own website in your own account and use website designers who happily support this choice.